Política de envío

THLS™ Shipping Policy

Last updated: August 2026

Thank you for shopping with THLS™ — The High Life Society. We are committed to providing a smooth and reliable delivery experience. Please review our shipping information below before placing your order.

Order Processing

Orders are typically processed within 2–5 business days after payment has been successfully confirmed.

Business days do not include weekends or holidays.

During new collection releases, promotional periods, holidays, or periods of high order volume, processing may take longer than usual.

Shipping Rates

Shipping costs are calculated and displayed at checkout based on your delivery location and the shipping options available for your order.

Any applicable shipping charges will be shown before you complete your purchase.

Estimated Delivery

Delivery times vary depending on your location, selected shipping method, and shipping carrier.

Estimated delivery dates shown at checkout are estimates and are not guaranteed.

Please note that order processing time is separate from shipping transit time.

Order Tracking

When tracking is available, you will receive a shipping confirmation email containing your tracking information once your order has been dispatched.

Please allow some time for tracking information to update after your package has been handed to the carrier.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you notice an error in your shipping information, please contact us immediately at contact.thlsclub@gmail.com.

We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.

Lost, Delayed, or Stolen Packages

Once an order has been transferred to the shipping carrier, delivery may be affected by circumstances outside of our control.

If your tracking information indicates an issue with your delivery, please contact the shipping carrier first and then reach out to us if additional assistance is needed.

THLS™ will make reasonable efforts to assist customers with shipping-related issues.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive an incorrect item, please contact contact.thlsclub@gmail.com as soon as possible.

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